Total Finance Options
Total Finance Options is an independent financial solutions service run by Mark Huby and Gill Atkinson that was in need of an extra qualified director to be able to provide its customers with a greater amount of services and deal with higher demand.
Success Doncaster came to their aid by putting them in touch with Business Buddy Paul Nugent who helped Mark by securing him funding, enabling him to take his CeMap qualification, a certificate in Mortgage Advice and Practice. He also gave Mark help with general business advice including training options for Mark, Gill and the other staff.
Total Finance Options prides itself on the amount of repeat and referral business it receives month on month. They have successfully grown as a company without having to use any external advertising. Instead they rely on word of mouth to publicise the services they offer to their customers. These customers are their ‘Marketing Department’ as they are extremely satisfied with their service and they recommend and refer Total Finance Options on to their family and friends.
The customer service that Total Finance Options offer and the way the treat their customers fairly is the company’s unique selling point. It is something that is at the very core of the business and everything they do, from the way they operate, the way in which they conduct business and the services they provide solely revolve around it.
By completing the CeMap qualification, Mark is now able to broker and advise on mortgages and insurance products. This means an increase in the delivery capacity and opportunity of the business to go with the high levels of customer service. When the recession begins to ease and long waiting Doncaster consumers enter the financial services market to purchase property, Total Finance Options will now be even better placed to deal with the level of demand.
“Mark has built an excellent business, professionally run and a pleasure to work with. The qualification achieved will help speed up business growth and expansion in the coming years,” said Paul.
The business built by Mark has been recognised for its commitments to Customer Service by the Doncaster Chamber of Commerce by receiving two nominations and reaching the final stages of the annual Business Awards.
For more information, visit www.totalfinanceoptions.co.uk or contact:
Total Finance Options
5 First Avenue
Doncaster Finningley Airport
Doncaster
DN9 3GA
Telephone: 01302 623 490
How to find us (This links to Multimap.com which shows the location of Total Finance Options)
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